Marketing & Social Media Resume
Work Experience
Digital Content Creator
July 2024 – Current
Parent Institute for Quality Education, Remote
- Created and managed content calendars and produced platform-optimized copy, graphics, stories, and short-form videos, publishing 20+ assets per month and driving 413% growth in reach from 454,000 to 2,330,000 on Facebook
- Led end-to-end social media campaigns from planning through execution, supporting key organizational initiatives and reaching 130,000+ users per month on all Facebook, Instagram, YouTube, X, LinkedIn, and TikTok
- Managed and optimized Google Ad Grant campaigns with budgets up to $10,000 per month, improving click-through rates by 28% while maintaining grant compliance.
- Designed visually engaging reports and data visualizations (e.g., annual reports, longitudinal academic impact reports, family needs assessments) to transform complex data into clear, accessible, and audience-friendly narratives.
Media and Communications Director (Volunteer)
January 2020 – March 2020, January 2023 – January 2025
Bright Knights Chess Club, San Francisco, CA
- Boosted annual page views by 419%, soaring from 1,564 to 8,127 within a year.
- Boosted the amount of unique website visitors by 180%, from 595 to 1669 within a year.
- Design brochures, flyers, and business cards using Adobe Illustrator to increase awareness for the youth chess program.
- Design the nonprofit’s website using WIX Website to provide visitors with information about the organization.
- Created a compelling video production that caught the attention of KRON4 news, resulting a surge in player participation.
Digital Marketing Fellow
July 2023 – December 2023
Fort Worth Report, Remote
- Enhanced webpage SEO by strategically incorporating keyphrases, SEO titles, and meta descriptions on each page, resulting in an impressive 53% increase in website visitors within one month of starting.
- Successfully designed and executed a North Texas Giving Day campaign that exceeded our 21-day fundraising goal, achieving a remarkable 20% increase in donations by surpassing the target of $15,000 and reaching $18,000 in contributions.
- Consistently updated the website to enhance visual appeal and user-friendliness, resulting in a remarkable 53% increase in website visitors within one month while reducing the bounce rate by 20%.
- Successfully created and edited two company videos targeting distinct audiences, showcasing adaptability in video production and a deep understanding of audience preferences.
Digital Marketing Consultant
February 2020 – June 2020
COOP Career, San Francisco, CA
- Maintained client engagement by consistently providing comprehensive insights into growth trajectory, identify key areas of focus, and implement targeted paid advertising campaigns to drive website traffic and audience engagement.
- Cross functionally collaborated with Media Planning, SEO, and Paid Social teams, driving creative campaigns that synergistically elevated brand visibility and engagement by 15%.
- Executed a targeted 6-day Google ad campaign with a budget of $50, strategically driving increased client impressions and boosting website traffic.
Social Media Program Manager
September 2021 – October 2022
Joe & Emmy Liu Foundation, Lively Habits, Fremont, CA
- Implemented SEM campaigns utilizing Google Ads with a goal of brand awareness, resulting in a total of 380k+ impressions.
- Consistently produced 3-5 captivating one-to-five-minute videos per week, driving a 37% subscriber growth and a significant increase of 45.6k views, while employing compelling storytelling techniques and engaging visual effects.
- Boosted organization’s social media presence through captivating graphics created on Canva & Adobe Express, resulting in increased engagement, heightened brand awareness, and expanded reach.
- Developed video production process from the ground up: planning, pre-production, production, and post-production.
- Planned and executed a two-week ad campaign which led to 11.7k unique impressions on Instagram, Facebook, TikTok, and Google YouTube Ads.
Education
COOP Careers
San Francisco, CA – June 2023
Digital Marketing Apprenticeship
- 200+ hours of comprehensive digital marketing training, with 1:1 industry mentor oversight, culminating in a successful client project aimed at brand improvement.
- Mastered skills in media planning, marketing data analytics (Excel, Google Sheets), SEO, and paid advertising (Google Ads, YouTube Ads, Facebook Ads).
University of California, Davis
Davis, CA – June 2021
Bachelor of Arts, Cinema & Digital Media, Minor in Communications
Certificates
Google Ads Display Certification: Google Digital Academy
April 2023
Apple Search Ads Certification: Apple
April 2023
Professional Networking Certification: Going Places
April 2023
Skills
Language: English (fluent), Cantonese (limited proficiency, verbal only).
Computer: Adobe Creative Suite (Premiere, Lightroom, After Effects, and InDesign), Asana, Google Suite, WordPress (Newspack and Elementor), WIX, Hootsuite, Monday.com, MailChimp, Canva, Hootsuite, iMovie, Final Cut Pro, Microsoft Office Suite, Meltwater.
Social Ads: Google Ads, YouTube Ads, Facebook Ads, Instagram Ads, Twitter Ads, TikTik Ads.
Linkedin Learning: Facebook Ads, Twitter Ads, YouTube Ads, Learning After Effect, Marketing on Instagram
